Knowledge is Peace of Mind.
We are passionate about delivering the safest and healthiest beauty services possible.
Unlike some of our competitors, we don’t keep secrets. We want you to know exactly what we’re doing to keep our guests safe and looking great. Years of experience and careful research have enabled us to far exceed the sterilization and sanitation guidelines established by the Centers for Disease Control (CDC). In fact, our sanitation and sterilization procedures are very similar to those followed by dentists. To up the ante, we’ve added a second sterilization step and segregation of duty to ensure consistent cleanliness.
In the spirit of transparency, we’re proud to share our procedure with you:
- Soak all tools in enzyme detergent to soften and loosen debris.
- Brush tools thoroughly to remove any debris.
- Rinse tools under running water.
- Salon Managers inspect each item for cleanliness and proper functioning.
- Place into one-time-use sterile pouches and seal.
- Place sterile pouches into sterilization oven and run a full sterilization cycle using high heat.
- Salon Managers initial each pouch to verify that it has been sterilized.
- Salon Managers place sterilized pouches into an autoclave that runs continuously in a space visible to guests.
- We encourage guests to inspect pouches before they’re opened to ensure seals are not broken. Guests are invited to open pouches and inspect the tools before use.
Although not required by the CDC, we've chosen to enhance the safety of our manicure and pedicure services by utilizing pedicure bowls with disposable liners and disposable air jets. Pedicure bowl air jets are small intricate parts often hidden from view, which circulate the water. They are regularly exposed to many unwanted micro-organisms. To eliminate this risk, we’ve replaced them with disposable versions, which produce the same relaxing experience for our guests. Similarly, our manicure bowls also come with disposable liners.