Return Policy

Gift Card Returns

All sales of gift cards, both physical and electronic, are final. We do not offer refunds or exchanges. If you would like to check the balance of a gift card, please call our salon during open hours at 703-853-1906.

Notice of changes

We reserve the right to modify our return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.


If you would like to: ask a question, register a complaint, or simply want more information contact us at or by mail at RAINLILY [527 MAPLE AVE E, VIENNA, VA, 22180, United States]